Frequently Asked Questions (FAQ)

You can use Bill Pay to quickly set up and pay your bills easily and securely; just click on “Pay and Transfer” then “Bill Pay” to get started.

To pay your bills online, you simply add the companies and people you want to pay. You can pay anyone in the United States that you would normally pay by check or automatic debit. Even if you do not receive bills from the company or person you want to pay, you can add the information we use to make the payments.

Add a bill. Tell us who you want to pay by entering a person or business name, address, city, state, zip code, phone number and account number (optional), then click “Preview”.

Pay a bill. To pay a bill, find it in your bills list and enter the amount and date for the payment. You can also view your pending and recent payments.

Quick Facts About Paying Your Bills

• You only have to add the companies and people you want to pay once. The company or person remains in your list of bills until you delete the biller.
• You can set up reminders to receive notification when a bill is due, or autopay to pay at regular intervals.
• When you enter a payment amount, Bill Pay automatically displays the earliest date the biller will receive the payment. You can accept this date or change it.
• You can make an expedited payment to some billers by sending a check through an overnight delivery service.
• You can edit or cancel payments (except for expedited payments) until they process.