BROWSER HELP
Browser Help and Tips
First Merchants Online Banking System Requirements
The following operating systems and browsers have been approved to meet security and application requirements for First Merchants Online Banking. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.
| Browser | Windows | MacOS |
| Google Chrome (Current and previous two major versions) | Recommended | Recommended |
| Mozilla Firefox (Current and previous two major versions) | Supported | Supported |
| Microsoft Edge (Current and previous two major versions) | Supported | Unsupported |
| Apple Safari (Current and previous two major versions) | Unsupported | Supported |
For other questions about Online Banking, check out our FAQs or contact us at 1.800.205.3464.
First Merchants Mobile Banking System Requirements
The following operating systems and browsers have been approved to meet security and application requirements for First Merchants Business Online Banking. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.
| Version | UUX 4.x |
| Android 13.x and later | Supported |
| Android 12.x | Limited Support |
| iOS 16.x and later | Supported |
| iOS 15.x | Limited Support |
| WatchOS 9.x and later | Supported |
| WatchOS 8.x | Limited Support |
For other questions about Online Banking, check out our FAQs or contact us at 1.800.205.3464.
We've detected your browser as:
Browser Name: | Browser Version: | Operating System Name: | Operating System Version:
Merchant Services System Requirements
The following browser is recommended for Merchant Services. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.
Microsoft Edge
Remote Deposit Capture System Requirements
The following browser is recommended for Remote Deposit Capture. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.
Microsoft Edge
Lockbox System Requirements
The following browser is recommended for Lockbox. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.
Microsoft Edge, with compatibility view enabled
Other Resources
Enabling Cookies
- From the Tools menu, select Options
- Select the Privacy tab.
- Click Cookies and then click the Exceptions button.
- Type in the URL you wish to allow, and click the Allow button.
Clearing Your Browsing History
- From the Tools menu, select Clear Recent History.
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies).
- Click Clear Now.
