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Commercial Banking COVID-19 Support

Business Information and Resources

We're Here To Help.

As a commercial borrower, if you are facing financial hardships related to the COVID-19 pandemic, we are here to help. Whether you have a regular commercial term loan or an SBA Loan there are options for you. Please contact your Relationship Manager to discuss the details.

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Government Assistance Programs

The Coronavirus Aid, Relief, and Economic Security Act contained a number of provisions to help businesses, with the most broad-reaching being the Paycheck Protection Program.  

Report ID theft and fraud ( Instructions for businesses on how to report ID theft and fraud to SBA.


Bank from Anywhere

Despite these uncertain times we live in, your banking needs have not changed.  We encourage you to learn about all the ways you can bank with us, even if you need to do so remotely.  

Business Online Banking keeps all your accounts at your fingertips, from the office or your home.  Learn more about our online banking services, or if you’re ready to enroll find the step-by-step guide here.  Additionally, with mobile banking you can take care of banking from wherever and on any device.  With the First Merchants Business Mobile App you’ll be able to: access your accounts, deposit checks, make payments, pay your bills, transfer funds and approve ACH and Wire transactions.  

With ACH, you can expect to gain efficiencies, spending less time and money on processing transactions through traditional paper methods. You can also disburse funds, like paying employees, and collecting receivables through this technology.  Additionally, ACH Positive Pay can protect your business against unauthorized or fraudulent electronic transactions.  

Lockbox services allow you to outsource your accounts receivable processes. Among other things, this will reduce the amount of handling of paper/checks, including the time and money required to process those receivables. Benefits include improved cash flow, reduced internal receivable processing, timely receipt of payment data and images, and improved security. 

With the Remote Deposit Capture solution, you will benefit from a technology that will accelerate your receivables by depositing checks right from your office.  Benefits also include saving time and money from depositing at the branch.

Sending domestic and international wires through business online banking is a secure alternative versus sending wires via branch or phone. Wire transfer is the fastest form of payment when you need to send a payment same-day and guaranteed funds.  

Protect Your Business

Above all, we want to help you protect yourself from fraud.  71% of organizations were targets of payment fraud in 2021.  In these uncertain times, fraudsters are more active and targeting people who are trying to adjust to a new normal in their lives and business, as a result of COVID-19.  Business Online Banking has various features to help keep your funds safe, in addition to other solutions we can provide.  To learn more about how to protect your business, visit our security center.